Valiant Technology was founded in 2002 by four friends with a dream of providing proactive tech support and managed services for New York’s creative community. Rather than focusing on one technology platform or vendor, we reversed the typical equation and decided to put our customers first and then find the best solution to their tech problems, rather than force-feeding our customers our preferred widgets. Unlike your typical tech guys, we actually listen to what you want to do, figure out what you need to do it, and make sure you get it done for a price within your budget.

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We are dedicated to proving that the right technology can help small business achieve big goals.

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In the 12 years that Tom has been providing technical support, Tom has discovered that he most enjoys proactively preventing disasters, rather than scooping up the pieces after a disaster. Also, with a bachelor’s degree in Education from Queens College, Tom is happy to put his student loans to work training his customers to be more effective computer users. Equally skilled in the Macintosh and Windows world, Tom is happy to support any technology his clients bring to the table. Tom is also proud to be one of the authors of the Mac OS X Bible, and a contributing author to Financial Advisor Magazine.  Tom has also recently lectured at the AIA for the New Practices Workshop.
 

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Georg is the resident Microsoft guru and server architect. With nearly a decade of experience in technology, Georg knows Windows inside and out. When something makes the Valiant crew scratch their heads, he has the answer. BV (Before Valiant), he was engaged as the Network Engineer for Euro RSCG and managed large-scale network migrations for various smaller agencies around the country. In addition, Georg has a bachelor’s degree in History and German from Queens College, and reads faster than any human alive.
 

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Douglas Heyman manages client relationships.  Along with Tom, Doug helps set the course for Valiant in terms of keeping up with the latest technology trends. With over 10 years of professional tech-support experience, Doug has proved to be the go-to man for all things Macintosh related. He is a longtime Mac user, having cut his teeth on the venerable System 6 on an SE with two 800K floppies and 1MB of RAM. Early in his career, he worked as a writer and managing editor of numerous literary projects. Shifting his professional focus to one of his main loves, Technology, he spent the next few years as in-house IT staff for a major New York advertising agency. In addition to working with some of the top advertising agencies in New York, Doug is also a passionate Technocrat who loves to follow the latest and greatest technology “toys”  With Tom, Doug is one of authors of the Mac OS X Bible, from Wiley Publishing, and also a contributing writer for the Financial Advisor Magazine. Doug has a bachelor’s degree in Philosophy of Mind from Washington University in St. Louis. Born and raised in New Jersey, he resides in Hoboken with his wife Suzanne and his children Marcus and Alexander.
 

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When not patiently scouring sick computers for missing customer information or dismantling waterlogged machines and curing various computer ills, Gene spends his time racing his RX-7 and flying fighter planes (really) in a bid to give his business partners heart failure. Gene has a degree in Information Systems from Drexel University, and experience in a wide variety of computing environments, including stints at the NewYork City Comptroller’s office, Drexel University’s Department of Information Resources and Technology, as well as two NYC advertising agencies.